We highly recommend Quality 1 HVAC. Cliff is amazing! He is honest, reliable & competent. He goes above and beyond to provide excellent service. My senior parents were having trouble with their furnace. They had another company take a look at it. The other company spent 5 minutes, turned off their furnace, said that it was a hazard to use and proceeded to high-pressure them into getting a new, very expensive furnace that was much larger than they would need for a small town home. We use Cliff for our heating & cooling needs, so we called him for a second opinion on my parent’s furnace. Cliff made it a priority to come over. He took a look at their furnace, fixed the problem and my parents got another 2+ years out of their furnace. Cliff didn’t even want to accept payment, but my parents insisted that he accept something. When my parent’s A/C was giving them problems, Cliff made it a priority, again. He rearranged his schedule so that he could take care of their problem right away. He did what he could to fix their AC to save them from having to get another one; taking minimal payment to just cover his costs. When they finally needed a new AC, Cliff looked for the most economical AC for their needs. When the new one was eventually struck by lightning (which wasn’t covered by insurance), Cliff spend days & days of his own time trying to replace parts so that they could avoid having to buy a new one. When that didn’t work out, Cliff spent a lot of time tracking down a comparable unit to save money. We were only charged for the cost of the new unit - not all of the time & money Cliff spent trying to fix the old one. He went above and beyond for us. It is hard to find businesses that put people above profit & are so committed to customer service. Cliff was always wonderful to my parents and my parents enjoyed talking with him. They really appreciated his kindness and integrity.
- Elahr Google
Quality 1 did an outstanding job for us in the past few weeks. Our a/c went out and the company we had been using for routine maintenance said it would be several days until they could come. With very hot temps and young children at home this was not an option, so I reached out to a friend who I knew had recently replaced her HVAC. She had great things to say about Quality 1 so we gave them a call. They came out that same day and did a repair! When we decided to go ahead and replace our entire HVAC a few weeks later due to findings when they inspected our system, we were also very happy with our experience. They are honest, very fair with pricing, and do great work. You won't be disappointed if you go with Quality 1!
- Kristin L.
I contacted Quality 1 about doing my annual AC start up this summer after receiving great service when they installed UV lights for my furnace. My annual maintenance usually consisted of the company I used before rinsing the outside and inside of the AC outside with my garden hose. When Cliff came out to do the cleaning he took the time to show me that the cleaning was not done the best way it could have been. He used a spray to clean the radiator out so that the foils shined. He also showed me how much of a difference there was in the unit he cleaned, and the one he was about to clean. After the work was done, I noticed that my home office which had a few computers running was noticeably cooler! I didn't have to run the loud portable unit I bought years ago. The best part is that my AC cooling energy usage has dropped down. Instead of trying to sell me a new equipment as mine is ten years old he told me that he was going to get as much life as possible on these units. When that time comes, I'll definitely be using Quality 1 to get and install the equipment.
- Hetal P.
Quality 1 Heating & Cooling commitment to excellence and customer service has been unmatched by any contractor we’ve ever worked with. Quality 1 Heating & Cooling’s all 5/5 star online reviews are what initially prompted me to phone them and I can personally attest these reviews are entirely warranted. Quality 1 Heating & Cooling is the real deal! You won’t find better! Pick up the phone and call today with confidence knowing that they are going to take amazing care of you and your home. Fran, Cliff and their team of installers have been a blessing to work with and a pleasure to get to know personally. My wife and I are so thankful to have found them. Fran & Cliff were always available throughout the entire process to answer any questions or concerns immediately by phone, text or email. Cliff was on hand during our install to oversee his crew installing our products and Fran arrived during the end our installation to kindly check-in, answer any additional questions and even help us fill out our warranty and rebate forms. Quality 1 Heating & Cooling went above and beyond to make sure we understood the functionality of our products after they were installed. Fran and Cliff went over and above to ensure that we received the best possible prices, the highest quality installation service and the most incredible customer service. Stop reading this review right now and pick up the phone. You won’t find better than Quality 1 Heating & Cooling. Their prices, customer service and commitment to quality is unparalleled.
- Jason K.
Posted my issue to Quality 1's Yelp acct in the evening and was contacted the following morning to schedule and appointment. They were able to fit me in the same day resolving my issue. Cliff talked me through the repairs and the cost was as quoted. Very happy with the service, will have a/c serviced as well. Would recommend!
- Michael J.
Cliff and his team are top notch. They are very responsive, informative and helpful. Fair pricing for great, quality service!
- Kelly R.
Discovered the A/C wasn't working the Friday before Memorial Day weekend, and looking at a forecast of 95F+ days. Called 3 other area HVAC specialists and they all told me they were booked up until Wednesday. Quality 1 answered immediately and guaranteed same-day service. Cliff stopped by later that afternoon and got me up and running again. Extremely polite, professional, gave me some good advice, and cut me a deal. Sold me on Quality 1 -- calling them when I upgrade my HVAC and whenever I need a tune up/repair in the future. Cannot recommend enoug
- John A.
The owner and his team are top notch. As an engineer myself, I was very impressed with the owner's knowledge of HVAC engineering and ability to properly diagnose the problem promptly. Kudus! Their pricing is very fair and their honesty in their diagnose and pricing has definitely set the bar for all other contractors. Will definitely be calling them for future residential and commercial needs.
- Atif G.
Outstanding experience with Quality 1. Fran and Cliff were incredibly helpful and professional when we replaced our A/C unit, from taking care to identify and recommend the right system as well as ensuring it was fine tuned to optimal performance post-installation. A truly exceptional business that takes pride in doing a good job and delivering beyond customers' expectations.
- Russ D.
Called them and they sent a tech out by the afternoon. Our home is comfortable and cool again. Thank you so much for the best customer service in our city!!!